Payments
Payment terms
All made-to-order products require an advance payment of the amount 35% from the cost to launch into production. The balance of the payment must be paid before shipping, or at the time of receipt, if the order is delivered by the carrier.
Payment methods
You can pay for purchases only by cashless payment.
For individuals: after placing the order, we will create an invoice for you with an indication of the payment amount and details for the transfer of funds. You can make a payment using this invoice in the mobile application or web banking of your bank, or in a physical branch of any bank.
For legal entities: after placing an order for the details you specified, we will issue an invoice. This invoice must be paid within three days of placing the order.
We are constantly working to improve your experience with our store and in the near future we will introduce the possibility of making payment or prepayment online directly on the site.
Delivery
Storage of the manufactured order
Attention!!! Storage of the manufactured order within 10 days from the moment of production is free of charge. From the 11th calendar day, the storage cost is 200 UAH / calendar day!
Delivery in Kyiv city
Delivery to the main entrance is possible within Kyiv city. Вартість такої доставки – від 1000 грн.
Delivery across Ukraine
In the rest of Ukraine, with the exception of temporarily occupied territories and areas where hostilities are taking place, delivery is carried out by the "Nova Poshta" courier service. We draw your attention to the fact that delivery of furniture is possible only to the cargo office of "Nova Poshta" or to the address.
- Useful pages on the carrier's website:
- Information about tariffs
- Calculate the delivery time
- Storage conditions and cost
Delivery outside Ukraine
Delivery of products outside Ukraine is possible. The cost of delivery of a specific order depends on its volume. Delivery time is 10-20 calendar days depending on the country of destination (i.e. the full cycle from order to receipt takes 50-60 calendar days).
– a detailed photo and video are sent before shipping, after which you pay the difference between the advance and the final cost, including delivery.
– delivery and customs clearance are possible in 2 ways, either you receive the goods already cleared by customs, or you clear them yourself.
– it is economically feasible and profitable to deliver to the following countries: Poland, Romania, Czech Republic, Slovakia, Germany, Austria, Hungary
To receive a quote, place an order on the website and write in the comments where you want the delivery. Or contact us by email and messengers.
Furniture assembly
In Kyiv, furniture is delivered mostly assembled. In case of orders to other cities, furniture is delivered disassembled to save money on transportation. Assembling our furniture is not difficult, the vast majority of our customers do it themselves using our video instructions (the link to the video instructions is on the papers that come with the furniture). Everything you need for assembly is included in the kit. You can also watch the video instructions at the following link: www.youtube.com/@smerekafrnt
